By accessing and using this portal (https://kelly.starorthopedics.com), you agree to the following Terms and Conditions. Please read them carefully before using this service.
1. Purpose of the Portal
The Site is designed to provide you with secure, personalized access to your health information, including, appointment scheduling, test results, and communication with your care team.
2. Eligibility & Account Responsibility
You must be a patient of Star Orthopedics or a legally authorized representative to access this portal. You are responsible for maintaining the confidentiality of your username and password. Unauthorized access or misuse of the portal may result in termination of your access.
3. Not for Emergency Use
This portal is not intended for emergency medical situations. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately.
4. Medical Content & Advice
The information available on this portal is intended to support, not replace, direct interaction with your healthcare provider. Do not rely solely on portal content for critical medical decisions.
5. Privacy & Security
We are committed to protecting your personal health information as required under HIPAA. All data is encrypted and transmitted over secure networks. However, it is your responsibility to ensure you log out properly and do not share your credentials with others.
6. Communication Policy
Messages sent via the portal are not monitored 24/7. Please allow 1–2 business days for a response. Urgent medical concerns should never be communicated via the portal.
7. User Conduct
You agree not to:
- Post or transmit any unlawful, threatening, or abusive content.
- Attempt unauthorized access to the portal or other accounts.
- Use the portal in any way that disrupts its normal operation.
8. Modifications to Terms
We may update these Terms & Conditions at any time without prior notice. Continued use of the portal after such updates constitutes your agreement to the revised terms.
9. Termination of Access
We reserve the right to restrict or terminate portal access for any user who violates these Terms or engages in inappropriate behavior or misuse of the system.
10. Contact Us
If you have questions about these Terms or need help with the portal, please contact our office directly https://kelly.starorthopedics.com/